Machsupport Forum
Third party software and hardware support forums. => PoKeys => Topic started by: artkraft on July 04, 2013, 11:44:49 AM
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Having problems with pokeys. Came installed with Mach Motion system.
Some days it works fine all day. Next thing I need a feed hold for a problem and no response. Some times reboot helps sometimes not.
Any one else with the problem. Also noted that the elapse timer was not running. Any connection.
2 PCs, 2 Operator Panels, 3 hard drives and still no answers.
Many other problems:
DROs went black
Touch screen lockups.
Always need to toggle Jog off/on to get keyboard to work.
G code for .300 lead in but on any outside part it does 1" . Sometimes it does a hook on every other part.(when it wants).
This has been a 2 year nightmare and Mach Motion doesn't have an answer and will not replace again. Don't blame them. They have given me all the support they can.
I'm ready to buy a whole new system.
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: PoKeys.exe
Application Version: 3.0.14.0
Application Timestamp: 4f325d7f
Hang Signature: a128
Hang Type: 256
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: a128bf4749496c64cbd5562924e8aa62
Additional Hang Signature 2: 15f3
Additional Hang Signature 3: 15f34eeca88737fca9dbe161b83d1fc1
Additional Hang Signature 4: a128
Additional Hang Signature 5: a128bf4749496c64cbd5562924e8aa62
Additional Hang Signature 6: 15f3
Additional Hang Signature 7: 15f34eeca88737fca9dbe161b83d1fc1
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Make sure your root hubs are not set to switch off to save power, the SmoothStepper could suffer issues for some people if that option was chosen, see screenshot.
Hood
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Thanks I'll look