Machsupport Forum

Mach Discussion => General Mach Discussion => Topic started by: brmachineshop on September 21, 2011, 11:40:15 PM

Title: hopefully getting this worked out
Post by: brmachineshop on September 21, 2011, 11:40:15 PM
I believe i have the license issues worked out. I have attached the new xml file. If it looks incorrect, please let me know and not just delete my posts again. I am trying to get this machine running. The problem I am having now is that the machine moves the correct distance when it moves one axis at a time. But overtravels when it moves more than one axis at a time.  Thanks in advance
Title: Re: hopefully getting this worked out
Post by: Hood on September 22, 2011, 02:44:18 PM
No one deleted your posts, they are all still there, one thread got locked but not deleted.
Hood
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 22, 2011, 07:57:05 PM
Oh ok. I didn't sign back on till yesterday. I incorrectly assumed locked meant deleted.  Will u still be able to help me finish my mach setup hood?
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 22, 2011, 09:01:50 PM
I have done a search on these forums. I haven't found anyone else having this problem unless I overlooked it. Didn't the xml show its a legitimate full license?
Title: Re: hopefully getting this worked out
Post by: Hood on September 23, 2011, 03:08:40 AM
Didn't the xml show its a legitimate full license?
So you have bought a licence in the last day or two?  Or borrowed one from a friend? or?
Either way I gave you the benefit of the doubt and you persisted so I will not help anymore, others may.
Hood
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 23, 2011, 06:20:54 AM
The guy I bought the hardware from 8 months ago saw my post on practical machinist and sent me a license he bought but never used since he went with emc2
Title: Re: hopefully getting this worked out
Post by: RICH on September 23, 2011, 06:34:42 AM
Seems your just trying to get a free ride. So get a license and we'll be more than happy to respond to any questions you may have.
RICH
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 23, 2011, 06:40:49 AM
I HAVE a license.  I didn't ask him to send it but he did.  I attached the xml file to show I have a full legal license now.
Title: Re: hopefully getting this worked out
Post by: RICH on September 23, 2011, 06:43:08 AM
That license belongs to him. Two for the price of one ......
RICH
Title: Re: hopefully getting this worked out
Post by: Tweakie.CNC on September 23, 2011, 06:45:00 AM
Quote
I HAVE a license.  I didn't ask him to send it but he did.  I attached the xml file to show I have a full legal license now.

Technically Brad, the license really needs to be in your name.  ;D

Tweakie.
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 23, 2011, 07:07:27 AM
I can't justify buying a license after I was fortunate to receive this one. I know the guy that sent me the license is not using mach. That's why he sold me his hardware. He is using emc2. I have tried to be nothing but honest and upfront with people about everything. I was hoping to be active here and eventually try to help others. All I have asked for is knowledge, I have always said how much I have appreciated the help. At this point it seems it will be cheaper to pay the local guy to finish my setup. Thanks again for all the help that got me this far, not being sarcastic, genuinely thank you.
Title: Re: hopefully getting this worked out
Post by: BR549 on September 23, 2011, 09:00:09 AM
" I can't justify buying a license after I was fortunate to receive this one. "

In the same Line of thought. I can't JUSTIFY helping someone after they have repeatedly tried to Skirt around the very essence of the MACH3 community. Fairness and equity in  action.  Everyone here volunteers THEIR time to help other MACHeteers BECAUSE the founders of ArtSoft volunteered MANY thousands of hours at little return to INSURE this generation as well as future generations of DIY CNCers had a quality MACHINE control product to work with. THE WHOLE essence of MACH3 is about FAIRNESS, HONESTY and TRUST.

SO far you have broken all 3.

GOOD LUCK with your endeavors, You will need it.

(;-) TP
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 23, 2011, 09:03:16 AM
I am sure not many people try to steal in the daytime of occupied spaces.  If my intentions were to try to intentionally cheat or steal I would have stayed in the background searching the web for hours instead of trying to network here.
Title: Re: hopefully getting this worked out
Post by: BR549 on September 23, 2011, 09:06:27 AM
NOT really GOOD thieves KNOW how to manipulate the system to their advantage. Some of the greatest theiveries in historywere done in play veiw of all that got duped.

End of story, (;-) TP
Title: Re: hopefully getting this worked out
Post by: RICH on September 23, 2011, 07:35:54 PM
brmachineshop,
Have you contacted Artsoft about the license?
Let us know how that goes.  ;)

RICH 

Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 23, 2011, 07:45:14 PM
Probably going to be two weeks before I drop $150
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 23, 2011, 07:48:57 PM
And its interesting BR549 says he can't justify helping me now when I don't recall a single bit of help coming from him along my way. Nice of you to step up to give your two cents.
Title: Re: hopefully getting this worked out
Post by: RICH on September 23, 2011, 07:56:39 PM
Quote
And its interesting BR549 says he can't justify helping me now when I don't recall a single bit of help coming from him along my way. Nice of you to step up to give your two cents.


DON'T GO THERE.....may cost you three

RICH
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 23, 2011, 08:07:35 PM
Just telling the truth.  Hood, Rich, and couple more people have been very helpful and I can see where those that have helped may feel cross about my mistakes. But those who have not helped or offered their time or knowledge don't have a soapbox to stand on here. I may have directly let those down that have helped but no sense in those who have not helped kicking people when they are down. If I have to wait two weeks to get help after I get my license I suppose the machine can sit a little longer. I have been nothing but polite and thankful to those who have helped and spoken well of you in posts along the way. The others are merely ambulance chasers looking for the unfortunate. I'm sorry but I have taken the opinions of me and see where I asked for it, but I have opinions as well.
Title: Re: hopefully getting this worked out
Post by: ger21 on September 23, 2011, 08:16:11 PM
I didn't see anyone mention this, but the License Agreement specifically says that the license is NOT transferable.
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 23, 2011, 08:18:20 PM
It has been pointed out. That's why I will be purchasing a license in two weeks
Title: Re: hopefully getting this worked out
Post by: BR549 on September 23, 2011, 08:36:08 PM
yOu are going to find out the hard way that everyone on here helping has their speciality areas. That is what makes it so great. But I can tell from your sad oh poor me story that you are going to need all the help you can get. But I can garrantee that WHEN and I did not say IF you move into my area and need help. It ain't gonna happen skippy.

I hear your kinds sad song day after day. As if the world OWES you something.  DO like the rest of us did get off your duff, DO the research needed and learn what you need to learn to make your machine work.  There is a whole world of infomation out there just for the effort to go retreave it.



But that is just my story, Others can make their own choice in the matter.

(;-) TP
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 23, 2011, 09:01:30 PM
And what exactly is your area of expertise? I don't see why you started taking shots at me in the first place. I'm not giving u a sad story, telling the way I came across these issues has been merely for explanation. I already said I am getting a license in 2 weeks and wasn't going to ask for help until I get that xml. I don't recall you helping me get to where I am and that's why its confusing to me that you would tell me how u couldn't justify offering help now. As far as getting off my duff, I have learned how to install my hardware, complete the wiring, and get the servos tuned and setting to this point. I have read and cross referenced many forms of info along the way and hood and rich have filled in blanks along the way with mach3. That's in about two months. I am reading info on kernel speeds and G93 calculations now. I feel that my problem is a voltage issue. I will likely get it ironed out. Would I willingly be intending to give up the free full licenses to buy one if I was just looking for a free ride or lazy? So what is your expertise sir?  I have nor have had intentions on being rude to you or anyone here, just don't see why u offered negative feedback to an already frustrating situation.
Title: Re: hopefully getting this worked out
Post by: doug6949 on September 25, 2011, 09:21:45 AM
A few months ago I sold Brad a box of hardware for his machine.  At that time I promised to throw in a license for Mach for the agreed price.  Unfortunately, I forgot to mail him the license key.  Brad apparently felt it would be inappropriate to remind me of my promise.

I saw a post from Brad on another forum last week wherein he mentioned not having a legitimate license.  I promptly sent him the key and apologized for my oversight.

Assuming you have read beyond the part about transferring the license, let me explain.  I purchased three licenses many years ago from Art with what I thought was a clear understanding that I intended to transfer them to customers of machines I built.

I do not recall any mention of non-transferability of licenses, nor can I imagine Art deliberately selling me three licenses that I would not be able to transfer.  Perhaps the license terms have changed.  That does not change the terms under which I purchase my copies.

It should be noted that claims of non-transferability in software licensing have repeatedly been shown invalid, most notably in the Adobe vs Softman case of 2001.  I would hope remarks to the contrary within this forum, as well as claims within the Mach license agreement, are based on misunderstanding and not blatant disregard for this fact.

Please give Brad the benefit of your knowledge and help.  He has done nothing wrong.

Doug
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 25, 2011, 09:44:36 AM
Thank You Doug. 
Title: Re: hopefully getting this worked out
Post by: budman68 on September 25, 2011, 09:53:23 AM
Doug, and Brad, have both of you contacted Art about this and actually tried to transfer the license?

Actually I don't think Art is really involved in that anymore but have you tried to contact someone who might, such as  license@machsupport.com ?

Hope that helps-
Dave
Title: Re: hopefully getting this worked out
Post by: Hood on September 25, 2011, 10:32:08 AM
Thanks for your post Doug, sadly this throws up another question for me though, where did the Papa Fabio licence come from?
Hood
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 25, 2011, 10:38:57 AM
That is the one that was on the pc that I received with the small router.
Title: Re: hopefully getting this worked out
Post by: budman68 on September 25, 2011, 10:48:19 AM
Brad, did you see my question for you just above Hoods?

 Reply #25 on: September 25, 2011, 08:53:23 AM
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 25, 2011, 10:51:17 AM
Yes I saw it.  I have not tried to contact anyone concerning the license agreement. I have been going by what has been said on these forums. 
Title: Re: hopefully getting this worked out
Post by: Tweakie.CNC on September 25, 2011, 10:54:12 AM
Dave has a valid point here.
I think the whole matter should now be referred to the license department for their decision.
Brad, I think you should contact  license@machsupport.com

Tweakie.
Title: Re: hopefully getting this worked out
Post by: budman68 on September 25, 2011, 10:55:04 AM
I think personally, if this is all legit, then you and Doug should be contacting them about this so you can get it worked out. This way there is no gray area and everyone knows where you sit with licensing.

This way you'll get the help you need here, without anyone questioning it.

Dave
Title: Re: hopefully getting this worked out
Post by: Hood on September 25, 2011, 11:49:24 AM
To me it is just a shame you continued to use the pirated version after being informed about it and advised to use the demo mode, all of this could have been avoided :(
All water under the bridge now I suppose, still its a bit murky but possibly with time it will get clearer.
Hood
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 25, 2011, 11:58:42 AM
I completely trust you hood that the second xml was still the pirated one. I can only say that it said demo on my screen instead of the papa fabio license. I do hope with time to rebuild the initial trust and I would like to continue to be active here and try to help anyone if I think its something I can help with.
Title: Re: hopefully getting this worked out
Post by: Hood on September 25, 2011, 12:09:02 PM
You never actually attached a second xml with a papa fabio licence;) What you did though was take a very long time to post the new xml and say "i noticed it was still on the wrong version."
So a new chapter hopefully.
Hood

Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 25, 2011, 12:10:48 PM
Thank You Hood
Title: Re: hopefully getting this worked out
Post by: angel tech on September 25, 2011, 01:04:40 PM
Every license holder has a right to comment on the misuse of licenses, whether they have a direct link to the thread or not.

Mach3 is exceptionally cheap for what you get, and the support that this forum gives is priceless.

As far as "not being happy with paying $150 at this time for the license" is frankly ridiculous.

You want help, pay for your own personal license, and the last thing you should do is give some attitude when your challenged about it.

This is a pretty close community, and we all try to help as much as we can. If you expect to sit in this community then you have a great amount of back peddling to do.
Title: Re: hopefully getting this worked out
Post by: doug6949 on September 25, 2011, 01:18:18 PM
Brad made no attempt to hide the fact that he acquired a router that was later found to have a pirate copy.  One may conservatively estimate that more than half the users of mach possess illegal copies so this is not surprising.

It should also come as no surprise that many of the problems encounters with mach over the years have been from illegal copies of Autocad (Mastercam, Solid Works, pick your favorite and insert here) causing unwanted interrupts.  I wonder how many on this thread actually bought $16K CAM software to run their $150 CNC.

I will contact Art or Brian this afternoon so that we may put this all behind us.  For now, give Brad the benefit of the doubt.  I know Brad well enough to vouch for his integrity.

Doug
Title: Re: hopefully getting this worked out
Post by: budman68 on September 25, 2011, 01:23:00 PM

I will contact Art or Brian this afternoon so that we may put this all behind us.  For now, give Brad the benefit of the doubt.  I know Brad well enough to vouch for his integrity.

Doug

Excellent, Doug, this is what I was getting at, as I'm sure this will put it all to rest  ;)

Dave
Title: Re: hopefully getting this worked out
Post by: Tweakie.CNC on September 26, 2011, 02:39:20 AM
Quote
I wonder how many on this thread actually bought $16K CAM software to run their $150 CNC.

Strange thing to say Doug.

Tweakie.
Title: Re: hopefully getting this worked out
Post by: RICH on September 26, 2011, 07:16:40 AM
Quote
I wonder how many on this thread actually bought $16K CAM software to run their $150 CNC.

The above implies it's ok to use a pirated copy of Mach because of a cost. It is the equivilant of buying a machine and then stealing your tooling. So a user spends a few grand on machinery to use cnc but spends nothing to run it or the equivilant of buying a PC and using a hacked copy of windows.

At work one is not allowed to install any software without proof of license and if found to have cracked  software on their PC they are fired
without question.

How sad it is that someone uses a cracked copy of Mach, would come on this forum to steal and personaly insult other members,
and then justifies their behavior for acceptance.

RICH

 
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 26, 2011, 07:24:38 AM
I did not steal mach.  Doug bought the license with Mach knowing they would be transferred in the sale of retrofitted machines. The machines were not retro'd but the license was included in the sale of the hardware to me from Doug.  And I believe the comment doug made implied that over half the users of mach are using pirated versions so its not uncommon that the router I bought had it. And the Cam comment implied that a large percentage of problems people have had with mach has been from very expensive software that those individuals must have hack versions of or otherwise they wouldn't be running $150 software with it.   
Title: Re: hopefully getting this worked out
Post by: Tweakie.CNC on September 26, 2011, 07:44:34 AM
Quote
And I believe the comment doug made implied that over half the users of mach are using pirated versions so its not uncommon that the router I bought had it. And the Cam comment implied that a large percentage of problems people have had with mach has been from very expensive software that those individuals must have hack versions of or otherwise they wouldn't be running $150 software with it.   

No that's not what was said.

What was said was:-

I wonder how many on this thread actually bought $16K CAM software to run their $150 CNC.

Now I am sure it was not intended as an insult but it certainly does nothing to complement those who have contributed to this thread or indeed any of the members of this forum.

Tweakie.
Title: Re: hopefully getting this worked out
Post by: stirling on September 26, 2011, 10:42:43 AM
I just don't get this Brad - If you're as up-front as you keep protesting why the two usernames here on the forum?
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 26, 2011, 11:02:51 AM
Farmertwingolf is a personal email address and brmachineshop is one I created when I started trying to get a side business started. What difference does THAT make? Are you people just looking for crap to complain about???????? When the licensing department or Art come back and say the transfer was legit, what else will there be to complain about?
Title: Re: hopefully getting this worked out
Post by: HimyKabibble on September 26, 2011, 11:48:14 AM
Man!  I'm sitting her reading this thread and wondering what has gotten into everyone?  This seems to me like a simple mis-understanding blown WAY out of proportion!  Brad seems to me like a stand-up guy that has, through no fault of his own, found himself in a peculiar situation, and everyone is treating him like public enemy number one!  I just don't get it.  This is usually such a friendly forum....

Regards,
Ray L.
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 26, 2011, 11:52:02 AM
Thank you Ray.  I have almost decided to just save some money up for a dro and use it as a manual mill until I can get the cnc worked out. I don't know that I want to deal with this much longer
Title: Re: hopefully getting this worked out
Post by: RICH on September 26, 2011, 12:17:38 PM
Brad,
I thought you were going to deal with the license issue a few weeks ago.
Comming back to dinner with different clothes on dosen't change anything.
So what say you?

RICH
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 26, 2011, 12:21:14 PM
I believe I had said I was going to get a license in early october but doug saw my post on another forum and remembered that he had not sent the license to me from when I bought the hardware
Title: Re: hopefully getting this worked out
Post by: budman68 on September 26, 2011, 12:23:57 PM
So have you contacted support about your license today (or yesterday?)?

Dave
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 26, 2011, 12:26:04 PM
Doug sent them an email. Depending on what they say, I believe he may cantact Art or someone else with Mach
Title: Re: hopefully getting this worked out
Post by: stirling on September 26, 2011, 01:45:43 PM
Man!  I'm sitting her reading this thread and wondering what has gotten into everyone?  This seems to me like a simple mis-understanding blown WAY out of proportion!  Brad seems to me like a stand-up guy that has, through no fault of his own, found himself in a peculiar situation, and everyone is treating him like public enemy number one!  I just don't get it.  This is usually such a friendly forum....

Regards,
Ray L.

Ray, Have you bothered to read the whole history of this? I suspect not.

So here's a brief resume. The guy registers as ONE user and then for no apparant reason registers as another. He then gets into some hot water over licencing issues WHERE PEOPLE BENT OVER BACKWARDS TO HELP. FIANLLY I lock the thread and suggest GENTLY and POLITELY he comes back when he's legit. He then disappears for a couple of weeks and then comes back under the first username again. In all this - has he gone out and got a legit licence? NO - in fact he infers in several posts he's not of a mind to. Now when really pushed he's GOING to get one. Yeah well we've heard that one before. So then after a bit of checking I ask why he has TWO usernames here (unreasonable question?) and he gives me some crap about email addresses. Fine Ray - YOU trust him YOU support him.

Ian
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 26, 2011, 02:02:45 PM
I have a couple of ideas myself.  First, why doesn't all the know it alls take a xanex or something, second idea is that I just go with running mine as a manual. Maybe everyone can sleep better tonight thinking I'm not trying to steal something from them. I wouldn't want to be associated with the a-holes that seem to hang out here anyway.
Title: Re: hopefully getting this worked out
Post by: BR549 on September 26, 2011, 02:43:56 PM
RAY, Here's how this works, The perp has a pirated license.  THIS pretty much sets the stage for the scam

" I can't justify buying a license after I was fortunate to receive this one. "


What he does NOT have is the knowledge to get his machine running. What he is stalling for is he hopes that someone will break down and tell him how to fix his machine. Stall ,stall, wait, wait, promise to buy,  promise, stall,

NOW IF someones DOES tell him how to fix the machine THEN he "smiles", installs the pirated license GIVES you the finger and puts the $159 back in his wallet.

Did I mention about the SMILE????

I have heard this same thing 100s of time over the last 40years of shop work.

(;-) TP
Title: Re: hopefully getting this worked out
Post by: brmachineshop on September 26, 2011, 02:53:54 PM
For someone who thinks they are of such high intelligence. U have overlooked two things. First, I have a legit license transferred from doug ( pending license department approval which I know will happen ) so I would have no need to hold onto pirated version.  Second thing is I would say I am not stalling since I plainly said I do not want anything from anyone here.
Title: Re: hopefully getting this worked out
Post by: stirling on September 26, 2011, 03:01:07 PM
Fine - bye.
Title: Re: hopefully getting this worked out
Post by: RICH on September 26, 2011, 03:27:55 PM
Quote
wouldn't want to be associated with the a-holes that seem to hang out here anyway

Your request is our pleasure.

 
Title: Re: hopefully getting this worked out
Post by: BR549 on September 26, 2011, 03:41:12 PM
SEE YA, (;-) TP
Title: Re: hopefully getting this worked out
Post by: scottn on September 26, 2011, 10:00:14 PM
Doug sent them an email. Depending on what they say, I believe he may cantact Art or someone else with Mach

I feel the need to chip in on this one, as it seems to me that is promotes a situation where Junior runs to mommy if he does not like the answer he gets from daddy...  ;-)

First, contacting Art is not going to do anything for obvious reasons.  Second, any and all licensing questions not directed to me are going to get re-directed to me.  So, it would be a bit futile to try and end run me if my response is not the desired one...  ;-)

As far as this situation, we still have not reached a decision...
Title: Re: hopefully getting this worked out
Post by: doug6949 on September 27, 2011, 06:33:23 PM
This thread is an example of what happens when communication breaks down.  I accept much of the blame here, as it never even occurred to me that Art had sold the company.  (That should give some indication of how long I've been out of the loop.)

Scott has offered up the olive branch in granting my request to honor a nine year old - and admittedly obscure - agreement between Art and myself.  Brad gets a real license, I get closure, and Scott demonstrates the kind of business ethic not often seen in today's economy.  Thanks, Scott.  Yer a good egg!

Doug