Machsupport Forum

Third party software and hardware support forums. => SmoothStepper USB => Topic started by: dgoddard on June 10, 2011, 04:46:18 PM

Title: Smooth Stepper Driver Problem
Post by: dgoddard on June 10, 2011, 04:46:18 PM

Can anyone help me on this one.  Running XP Pro, SS, PMDX-126 BOB, steppers.  When installing SS driver during installation I get the message "The file 'ftdibus.sys' on FTDI USB Disk is needed."  I can not find file and driver will not load correctly.  Help please!!!!!!!!!!!!!

Title: Re: Smooth Stepper Driver Problem
Post by: thosj on June 11, 2011, 06:55:18 AM

You DO have the USB driver installed, correct?

Take a look here and scroll down to the SmoothStepper section and perhaps read thru the installation document, it's great.

http://www.soigeneris.com/Documentation-content.aspx

Title: Re: Smooth Stepper Driver Problem
Post by: dgoddard on June 12, 2011, 10:22:03 AM

Greg at Warp9 helped me solve the problem.  Had to uninstall the driver (He sent me a file location to do so.) and then reinstall.  Deleting the file thru normal windows routines did not work.  All is well now.

Title: Re: Smooth Stepper Driver Problem
Post by: DonH on June 22, 2011, 05:02:12 PM

Hi, I have the same problem.

Where is the file location?

Don

Title: Re: Smooth Stepper Driver Problem
Post by: andrewm on June 23, 2011, 02:06:10 PM

Contact Greg at    support@Warp9TD.com and let him know the error message.

Title: Re: Smooth Stepper Driver Problem
Post by: Jeff_Birt on June 24, 2011, 07:59:54 AM

Here is the post Greg made on teh Warp9 forum that give the links to the new USB driver and the driver un-installer program.

http://www.warp9td.com/index.php?option=com_fireboard&Itemid=33&func=view&id=3012&catid=7#3012 (http://www.warp9td.com/index.php?option=com_fireboard&Itemid=33&func=view&id=3012&catid=7#3012)

Title: Re: Smooth Stepper Driver Problem
Post by: DonH on June 24, 2011, 05:48:19 PM

Thanks Andrew, Jeff,

 I have swapped over computers at the moment but will see to it when I swap back.

Don