Machsupport Forum
Mach Discussion => General Mach Discussion => Topic started by: NolanDubyu on November 29, 2010, 11:36:32 AM
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So had some computer issues last week, long story short I have a new computer. Talked with Keith at Vortech and he told me all I needed was the Ports and Pins configuration and I would be good to go again. Received the email this morning, it's an XML file and I believe I am supposed to copy-paste it to a Tribal Router II file, the only thing is, I have no clue how to get there and they're not very big on answering the phone at Vortech, so now I'm here. Any help would be greatly appreciated.
Thanks,
Nolan
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Nolan,
Keep in mind, I know nothing about Vortech, but an XML file "should" go into the Mach 3 folder if that's what you are using?
Dave
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Correct, Mach 3. That's the thing though I'm not sure what file I am supposed to paste it into.
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Ok, great, then just drop the xml file into the Mach 3 folder and you should be able to find that profile when you click on the Mach 3 "loader" icon on your desktop. That will start up your Mach s software with the correct XML configuration that you received from Vortech.
Hope that helps-
Dave
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Where do I find this Mach 3 folder? All I have is: Mach 3 Loader, Mach 3 Plasma, Mach 3 Mill, Mach 3 Mill and Mill on my desktop.
Nolan
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This Mach 3 folder is in the directory on the hard drive on your computer, wherever you (or Vortech) installed Mach 3. The default place is the C: Hard drive.
Dave
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Ok, so just place the XML file in there and that'll work?
Thanks,
Nolan
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Again, I know nothing about Vortech but the XML should have all the info that is required to run your machine.
Test at YOUR own risk or contact Vortech for confirmation!!
Dave
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Alright, I finally got it! Thanks for all of your help.
Nolan
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Excellent, thanks for letting us know.
Dave