Machsupport Forum

Third party software and hardware support forums. => Third party software and hardware support forums. => Topic started by: keyeswinter on April 15, 2009, 12:31:11 PM

Title: Comment on great service from AnTek Inc
Post by: keyeswinter on April 15, 2009, 12:31:11 PM

As a total newbie I just wanted to share my first experience with CNC electronics and of course according to Murphy's law I hooked up  my new power supply incorrectly, next thing pop and well you know the rest. 

Called John at antek  full expecting to have to sell out $$  -  to my surprise and delight he shipped me the parts no charge (should get them tomorrow)

Just as an FYI I have never met John nor am I affiliated with Antek  - I was impressed with the service and wanted the community to hear it

thanks
keyes

Title: Re: Comment on great service from AnTek Inc
Post by: Metalstech on April 20, 2009, 04:47:18 PM

I also was very impressed with the service from AnTek! John really came thru with follow-up on his product!  Upon delivery of my new power supply the outboard rectifier module was damaged during abusive shipping. When I had called AnTek and spoke to John he sent me a  new module and a fuse module at NO COST TO ME!
Thats what I call OUTSTANDING service!
Thank you again to those at AnTek!
Sincerely, Metalstech