Machsupport Forum
Mach Discussion => Mach3 under Vista => Topic started by: franselferink on February 04, 2019, 05:32:10 AM
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I try to make a connection Mach3 to CNC routrer via Ethernet (gives status: Find No XHC Nc Ether). I use a ethernet motion controller card with IP address 192 168 1 180. I have to set that IP adress in Mach 3. This should go with the menu "plugIn Control" accourding to the manual. Unfortunatly this menu only gives "Video Window"and no possibility to set IP address. Does anybody know what I do wrong ?
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Hi,
I have a very poor opinion of XHC, they sell stuff and don't give a damn if it works or not.
You should ask XHC. If they help you all well and good. If they don't throw the piece of junk away and get yourself
a US or European made controller.
Tell everybody not to waste their money on XHC.
Craig
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I will certainly keep you informed about my experiance with Xhc.
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Hi Franselferink,
Please do keep us informed of your experience with XHC.
I am with Craig on this one, XHC do leave a lot to be desired when it comes to customer / product support but I suspect that they are just retailing a product (or products) which originated from another manufacturer and they really do not understand the technical aspects of what they are selling.
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I try to make a connection Mach3 to CNC routrer via Ethernet (gives status: Find No XHC Nc Ether). I use a ethernet motion controller card with IP address 192 168 1 180. I have to set that IP adress in Mach 3. This should go with the menu "plugIn Control" accourding to the manual. Unfortunatly this menu only gives "Video Window"and no possibility to set IP address. Does anybody know what I do wrong ?
1. From your post, you appear to have not loaded a plugin for your motion controller.
try to download plugin from:
http://www.cdxhctech.com/html/edownloads/
2. Your PC should be in subnet of 192.168.1.0 to begin with.
Some DHCP assign other IP subnets IP address.
3. See attached to set IP address for your motion controller.
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The XHC ethernet controller works fine now, including the servo steppers end switches and auto zero probe. I have bough a 6090 cnc router machine from Utech (China). I had zero experiance with cnc machines software and ethernet connections. I have no compare with european or USA built cnc machines but right now one month later everything works fine. When I look back at all the things I had to solve I can only conclude one thing: If you read everything very carefully and do exactly what is written it all works. Because I bought a complete machine the people from Utech were very helpful and were almost 24/7 available. I can imagine when you buy only a $ 200,= XHC controller on Ebay or Aliexpress you cant expect a 24/7 support.
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:) happy for you.
But I do not agree that just because you bought a whole CNC machine from UTECH, that you can received support.
UTECH does not make the XHC controller themselves. The XHC maker is cdxhctech and so anyone who has bought the XHC controller from anywhere should be able to get support from cdxhtech.
Anyone who buys Mach3/MACH4 (legally) from any authorized reseller should be able to get support from Newfangled Solutions and HERE. Newfangled Solutions does not make complete CNC machines but they still support the products they make.
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I agree, whatever the cost, it should be possible to get some sort of support. I have never tried to get direct support from XHC or cdxhtech so I can not say that they dont give any support. I also agree with former post that there is a language gab english chinese. I have the impression that the main market for all those chinese stuff is the chinese market. China needs a lot of machines to produce all the stuff we want to buy for nothing. I guess that selling machines and controllers to europe is not their main concern and maybe there for the documentation in good english doesnt have their highest priority.
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XHC maker's FULL Company's name is Chengdu XinHeCheng(XHC) technology co.,ltd
Their website has Chinese & English pages. Click on English at right hand corner.
http://www.cdxhctech.com/html/ecompany/
Since they make products only for MACH3 and MACH4, we should be treating XHC as a better supporter & friend.
(Unlike some European & US Companies "FRIENEMIES" that are often trying to grab Mach3 customers away from Mach3/Mach4.)
If we know XHC's website, all the English documents are there for download. They also have online chat support.
So why the PREJUDICE??
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Hi,
So why the PREJUDICE??
Because they make stuff that does not work and then refuse to help the customer.
CNCDrive may indeed encourage people to try UCCNC but at least they don't rip their customers off
like XHC.
Craig
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My XHC controller works perfect with my machine. I am curious what your experiance is Greg (maybe something I havnt noticed yet). I want to say another positive word about the UTECH 6090 router supplier. The machine runs with Mach3 via an ethernet connection. UTECH doesnt supply an ilegal Mach licence. I have bought it myself after I had tested the complete machine with the demo software.
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Hi,
https://www.machsupport.com/forum/index.php?topic=36023.0 (https://www.machsupport.com/forum/index.php?topic=36023.0)
among others.
Craig
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Hi,
So why the PREJUDICE??
Because they make stuff that does not work and then refuse to help the customer.
Craig
Really?
Customers who buys though ebay can always seek EBAY protection for this. If any seller sells products that does not work and seller refuses to help customers, buyer can make a claim to ebay and ebay will get you your money back.
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Hi,
tell that to the people who've lost their money and wasted their time.
Craig
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Hi,
tell that to the people who've lost their money and wasted their time.
Craig
I have bought tens of thousands Australian dollars through ebay. Only 3 items didn't work. I got full refund for 2 and an agreed partial refund for the third which I then repaired myself.
Things don't work if people do not read manuals before or after they buy and communicate with seller - fairly.
My ebay ratings is still 100%.
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Hi,
I personally have had no issues with Ebay purchases either. You don't have to convince me, you have to convince
those people who haven't been paid out.
May I suggest you pay XHC some money.....meanwhile I will continue to tell everyone Avoid XHC like the plague.
Craig
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The XHC ethernet controller works fine now, including the servo steppers end switches and auto zero probe. I have bough a 6090 cnc router machine from Utech (China). I had zero experiance with cnc machines software and ethernet connections. I have no compare with european or USA built cnc machines but right now one month later everything works fine. When I look back at all the things I had to solve I can only conclude one thing: If you read everything very carefully and do exactly what is written it all works. Because I bought a complete machine the people from Utech were very helpful and were almost 24/7 available. I can imagine when you buy only a $ 200,= XHC controller on Ebay or Aliexpress you cant expect a 24/7 support.
Did you experience any issues with probing on the xhc controller?
We own a cnc with one in it and our probing acts strangely if we try to slow it down.
Setting the federate to anything bellow 5 inches per minute ether goes equally fast or faster than 5.