Machsupport Forum

Support => Forum suggestions and report forum problems. => Topic started by: MikeHenry on July 28, 2007, 04:23:44 PM

Title: Log-in not retained
Post by: MikeHenry on July 28, 2007, 04:23:44 PM

For a few weeks now, the forum has been refusing to "remember" so that I have to manually log in each time I visit.  Is there a setting in IE 7 that needs to be adjusted somewhere?

Mike

Title: Re: Log-in not retained
Post by: ynneb on July 30, 2007, 07:16:37 PM

You must allow explorer to accept cookies.
If you already have that set, try deleting the cookies related to this forum. They will then reset.

Title: Re: Log-in not retained
Post by: MikeHenry on July 30, 2007, 10:31:21 PM

Thanks - just set IE7 to explicitly allow cookies for this site so maybe it will stick now.

Mike

Title: Re: Log-in not retained
Post by: MikeHenry on August 05, 2007, 12:06:57 PM

Cookies for artsoftcontrols.com and machsupport.com have both been set to "always allow" but this site still doesn't remember me and I don't see any cookies from either domain name to delete.  Should there be another domain name to check?

Mike

Title: Re: Log-in not retained
Post by: scottn on August 05, 2007, 05:37:20 PM

Hi Mike,

When you're accessing the forums, is it from a bookmark?

Thanks,

scott

Title: Re: Log-in not retained
Post by: MikeHenry on August 05, 2007, 06:25:47 PM

Scott,

Yep - I'm using a bookmark that links to the log-in at machsupport.com.  Does that provide a clue?

Mike

Title: Re: Log-in not retained
Post by: scottn on August 07, 2007, 07:08:02 PM

Hi Mike,

Sorry for the late response.

What URL does your bookmark link to?  If it links to http://artsoftcontrols.com/[yada yada yada] then that's probably the reason why.  If it links to http://www.artsoftcontrols.com/[yada yada yada] then that's probably not it.  It may not be a bad idea to just re-bookmark it...  =)

(I had a similar issue - homepage was set to artsoftcontrols without the www, so i showed as being not logged in every time i opened Firefox... but, every time i clicked on anything I was suddenly logged in... i fixed some links that were malformed elsewhere in the site, redid my homepage, all is now good...  :))

Thanks,

scott

Title: Re: Log-in not retained
Post by: MikeHenry on August 08, 2007, 10:05:33 AM

Thanks - just opened the forum from the link at the ArtSoft web site and it looks like that fixed the pronblem.

Mike