Machsupport Forum

Third party software and hardware support forums. => Mach3 and G-Rex => Topic started by: rasta on October 31, 2009, 04:45:22 AM

Title: grex download manager not working
Post by: rasta on October 31, 2009, 04:45:22 AM

Hi;
after buying my grex more than a year ago , I desired to try to get it going
I have managed to set the address , and find the gecko , but the download manager
wont load , my browser (firefox) states that it is a network timeout.
can you help please?
thanks
mariano

Title: Re: grex download manager not working
Post by: Chaoticone on October 31, 2009, 02:41:31 PM

Have you looked in the documents tab at the top of this page and had a read of the G100 set up guide?

Brett

Title: Re: grex download manager not working
Post by: rasta on October 31, 2009, 07:14:16 PM

Quote from: Chaoticone on October 31, 2009, 02:41:31 PM

Have you looked in the documents tab at the top of this page and had a read of the G100 set up guide?

Brett

Hi Brett;
I have printed the setup guide and followed  the steps , sorry but I cant find the doc tab on the top of the page
thanks for the prompt answer
regards from OZ
mariano

Title: Re: grex download manager not working
Post by: Chaoticone on October 31, 2009, 08:37:20 PM

I'm sorry, I meant support tab, docs.

http://www.machsupport.com/docs/G100_Set_Up_Guide_Rev.1_9-19-07.pdf

Brett

Title: Re: grex download manager not working
Post by: rasta on October 31, 2009, 10:17:52 PM

Quote from: Chaoticone on October 31, 2009, 08:37:20 PM

I'm sorry, I meant support tab, docs.

http://www.machsupport.com/docs/G100_Set_Up_Guide_Rev.1_9-19-07.pdf

Brett

Hi Brett;
as I have stated previously , im  following the setup guide , and every thing gos ok , it finds the Rex, it allowed me to set up the gecko address, it finds the gecko again , but the download manager is not loading, I have ping the gecko and everything is ok, but the download manager is not loading.
What could be wrong?

regards
mariano

Title: Re: grex download manager not working
Post by: Chaoticone on October 31, 2009, 10:48:32 PM

I'm not sure, I haven't had a g100 hooked up since shortly after writeing the set up guide. Have you tried it with a different browser? Talked to Gecko drives or looked on their forum? If you can post a screen shot where you are at when the trouble begins it might help. This sounds like more of a problem with your networking or the G100 but what version of Mach are you running?

Brett

Title: Re: grex download manager not working
Post by: rasta on November 02, 2009, 05:32:21 AM

hi brett;
attached  is the error that im getting, I believe , and correct me if im wrong
but if I have  sucessfully ping the gecko and find it on the grex loader, it cant be a router
problem, or do you think that I should try a cross over cable? and bypass the router?

regards
mariano

Title: Re: grex download manager not working
Post by: Chaoticone on November 02, 2009, 05:47:26 PM

I'm no networking guru by any means. Most of the networking section in the manual was written by someone else. It looks to me like you have something mis-configured though.

Brett

Title: Re: grex download manager not working
Post by: bicycleguy on March 08, 2010, 03:45:17 PM

Just in case others are looking for answers, the problem was probably the firewall needs to be turned off.  Typical firewall settings allows standart http connections but not the kind between Mach3 and the Grex.  So Firefox or IE see it but trouble happens later.