Hello
My name is Greg, I live in Bellefontaine, Ohio and have recently purchased a CNC Mill that runs with Mach 3 controller using CNC4PC c-10 BOB . I have been having some problems with programs turning off tool offsets and therefore entirely ignoring tool offsets and causing crashes. I posted prett detailed description of the issues and got no response over e last several days. I also went to the part of the forum which someone coul request paid help via telephone. I left my phone number and email address and particulars of problem. Still no response from any one.
So my question is, am I doing something incorrect? Does ArtSoft really provide some paid telephone help? Who can help me? Right now I really don't have a machine that I can do much more with, than push the keys to mill parts.
Would really appreciate an answer back that can help.
Thanks
Greg
Hi Greg,
I am sorry you did not receive a response to your request for telephone help. There are only a couple of guys who participate in this – perhaps they are busy, perhaps on holiday, perhaps did not see your post – who knows.
May I make a suggestion…
In my opinion the open forum is probably a better place to resolve problems as you will get the views of the ‘hive mind’ rather than the individual.
Break your overall problem down into smaller elements then post a question (giving as much relevant detail a possible) as a New Topic in the General section.
Please be patient as holiday season can delay any potential replies.
Tweakie.