I’m starting to think Mach 4 has a lot of problems and that's why a lot of companies are going Linux I really wanted to make this work so I hope vial systems can help fix this since it’s a new build I do have the option to scrap the electronics and Mach 4
I think you would be in a much worse situation with LinuxCNC.
You can get full email support from the Artsoft Mach4 team to resolve any problems that you may be having. A quote from the Mach4 thread...
" We created the ticketing system and have added staff here at Artsoft specifically to work with hobby users. Our tech support team responds to and works with hobby users every day. Tuesday morning alone of this week I assisted 3 users in getting their machines up and running with Mach4 and a compatible motion controller right out of the box. No custom scripting required. In fact we have profiles for the common 3020 6040 table top CNC machines that we share with users and literally they are up and running within 20-30 minutes depending on their ability and knowledge.
We created the help desk to better track and ensure that tickets are responded to and users are helped. Some folks do not want to post publicly what they have for questions, and to be honest I don't think that you would want to read 10 posts a day about how to license the software or what OS the software can run on. Some users when they get answers post them on the forums some do not. We have kept the forums open for those that want to share publicly what they are doing or working on and that is the individuals choice to make and we respect that choice. We are providing support options for users in addition to forums rather then instead of the forums and in the end its the comfort level and choice of the end user. We will continue to add how to videos to our youtube channel so if there are specific things that you would like to see please let us know! Best regards, Jim. "
Hope this helps,
Tweakie.