Hello All,

I am trying to setup my new Interga communications and I am have a very hard time.

I have tried both direct connection and through a router and with both ways I can see the card and read it's data but the card doesn't stay connected to MACH 4.  The errors I get are as follows and they just loop every few seconds.

ERROR:  Download System Config error
error downloading config data to HiCon.  Enable Mach4 to Retry
HiCON Pluggin: 2.01.47, Board: 7766 Serial: 8BBE5D FW: 3.12, FPGA: 7E7B, IP: 10.0.0.3, AdapterIP: 10.0.0.2
Message Type [45433],  NO RESPONSE for 2000ms....
ERROR: Signal Config Download Error (CODE =0). Try Reboot Device



If anyone can offer any help, Please let me

Hello,

We have a default Mach4 profile available for download on our website with the configurations necessary for the HiCON controller to work with Mach4. Using this profile, you should be able to connect to the HiCON controller from Mach4.