Latest version and updating

[sawduststeve]

Hi,

I bought Mach couple years ago and for several reasons wasn't able to use it.  In Help/About mine says Version D1.90.050.

I'm pretty sure this has been updated.  What is the best way to update, I didn't see an option in Help or File?

Steve.

[ostie01]

Go to the download tab and select Mach and Lazycam

The latest version is  R3.043.022


Jeff

[sawduststeve]

That was easy, except now the program shows "demo" instead of "registered."

Do I need to email or call someone?

Steve.

[Hood]

Did you buy a licence? If so you should have an email that contains the licence file, simply place that into the Mach3 folder and start Mach and it should be licensed.
Hood

[AndrewM]

If you no longer have the license file you can contact license@machsupport.com and request it to be resent. You will need to provide your full name and email address used to purchase the license.

[sawduststeve]

Thanks everyone, I am now legitimate!

AndrewM - It took a little searching in email, but I found the file.

Maybe for Mach4 they could consider an update link in the Help tab.

Steve.

[Hood]

Normally you will have nothing to do when updating and I dont know why you lost the licence unless you deleted the Mach folder before you updated?
Hood

[sawduststeve]

Hood - You caught me.  By mistake I installed the update at c:\ instead of c:\programfiles\ where the prior version was.

Steve.

[Hood]

As long as you are up and running again thats all that matters but I like to keep a backup of the licence, my xml, brains, screens, macros etc just in case my drive takes a dump.
Hood

[ger21]

C:\Mach3 is the default location. You had the old version in the wrong place.