This is probably a more elegant way of doing it than mine, which was to use a series loop with limit switches in series with a relay coil and a 12v power supply, and the relay contacts (NO) across the pins, safely inside an enclosure. Leakage current dragging the pin voltage down is the problem, caused by damp, coolant and age, and either way will solve it. HK's solution is very quick though and should do the trick with least effort and expense
Edit: I had this problem, and loads of other people have had it too, perhaps the installation guide should address it from the start? It would only take a few lines.